MVB Wireline

Discover the convenience of managing your enterprise fixed line services on the go with MVB Wireline. This mobile companion to the Web Self Care portal brings everything you need to your fingertips. Effortlessly log in using your existing Web Self Care credentials and access a suite of features including your circuit and trouble ticket details, customer profile updates, and the escalation matrix. The standout feature? Initiate trouble tickets directly from your phone for an expedited resolution process, and easily track the status until your issue is resolved. Stay informed with a 7-day trouble ticket history readily available and help shape its future by providing valuable feedback and ratings within the app itself. Benefit from the streamlined communication and efficient management that it offers, making it an essential tool for fixed line enterprise customers.

Use the platform to seamlessly manage any fixed line service issues and enjoy the user-friendly interface designed to simplify your business operations. With the capability to handle trouble tickets quickly and monitor them closely, the efficient handling of your service inquiries is enhanced, ensuring minimal downtime and optimum productivity for your business.

Stay connected and in control even while on the move, ensuring that you remain ahead of any potential service interruptions. The app provides an indispensable solution for those seeking effective fixed line management, and it is poised to become a vital part of your business arsenal.